Accessibility Statement

Section 1 – Content in Compliance with EU Implementing Decision 2018/1523

Sintesia is committed to making its website accessible in accordance with Law No. 4 of January 9, 2004 (known as the Stanca Law) and Legislative Decree No. 106 of August 10, 2018, which transposed EU Directive 2016/2102 of the European Parliament and Council (known as the Accessibility Act).

This accessibility statement applies to the website of Sintesia Srl: www.sintesia.com.

General information

Subject of the statement: Sintesia website
Website name: Sintesia – www.sintesia.com
Technical reference specifications used: WCAG 2.1, Level AA

Compliance status

Partially compliant

This website is partially compliant with the requirements set forth in Appendix A of the UNI CEI EN 301 549 standard (Accessibility requirements for ICT products and services) and the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, due to the non-compliance issues listed below.

Non-accessible Content

The content listed below is not accessible for the following reasons: non-compliance with Legislative Decree No. 106 of August 10, 2018.

Minimum contrast: not guaranteed for a small percentage of text.
Label in name: some non-text content presented to users does not have an equivalent textual alternative serving the same purpose.
Skip blocks: a mechanism to skip repetitive content across multiple web pages is missing.
Visible focus: in some interactive elements, the focus indicator is not visible.
Information and relationships: in some cases, the information, structure, or relationships conveyed through page presentation cannot be programmatically determined (or are not available via text).
Page language: a small percentage of pages do not include the lang attribute.
Link purpose: the purpose of some links cannot be determined from the link text alone.
Name, role, value: in some cases, user interface components (such as form elements, links, and script-generated components) do not have correct or set name, role, states, properties, and values, or users and assistive technologies are not notified when these changes.
Status messages: in some cases, status messages are not presented in a way that assistive technologies can interpret them without requiring a focus change.

Preparation of this accessibility statements

This statement was prepared on June 9, 2025.

The statement was prepared using an evaluation in compliance with EU Directive requirements and the UNI CEI EN 301549:2022 standard, through both subjective and objective self-assessment, including automated tools, conducted directly by the service provider.

The statement was last reviewed on July 1st, 2025, following the recommendation to periodically review (at least annually) the accuracy of the claims contained in this accessibility statement.

Feedback and contact information

Users can notify the service provider of any accessibility compliance issues or request information and content excluded from the directive’s scope by:

Email: [email protected]
Phone: +39 0444 1620953

We aim to respond within 30 business days from the date of request receipt.

Enforcement Procedure [Reporting Issues to AGID]

If the response is unsatisfactory or if no response is received within 30 days, the user can report the issue to the Digital Ombudsman, established under Article 17, paragraph 1-quater of the CAD (Digital Administration Code).

As Sintesia Srl is not a public entity, we can’t provide a direct link to the enforcement procedure.
Please refer to AGID’s official guidance (in Italian) and submit reports via certified email (PEC) to the following address: [email protected].

Section 2 – Information Required by AGID (Agency for Digital Italy)

Website publication date: July 1, 2025
Number of employees with disabilities (protected categories) in administration: 0
Number of workstations for employees with disabilities: n/a
“Integration Process Manager” (as per Article 39-ter of Legislative Decree No. 165/2001)
- Exists within the organization: No
- Appointed by the service provider: No
Percentage of budget allocated to accessibility in the forecast budget plan: n/a
CMS used for the website: WordPress

This accessibility statement has been drafted following the official accessibility statement model available on Docs Italia and the English model available at Eur-Lex-Europa.eu